Activation instructions - Office 2024 Pro Plus
To activate, take these steps:
Before you start
- You’ll need a Windows 10 or Windows 11 PC (64-bit). This version of Office does not install on a Mac.
- Uninstall any other version of Microsoft Office or Microsoft 365 first: go to Settings > Apps > Installed apps, uninstall it, then restart your PC.
- Make sure you have a stable internet connection. Office downloads about 3 GB during installation.
Step 1: Download the installer
Download it from the link in the email that was sent to you.
Step 2: Run the installer
- Double-click OfficeSetup.exe.
- If you see a blue “Windows protected your PC” screen, click More info, then Run anyway.
- When Windows asks “Do you want to allow this app to make changes to your device?”, click Yes.
- Microsoft’s installer will open and download Office. This takes 10 to 30 minutes depending on your connection. Keep your PC on and connected until it says Office is installed.
Step 3: Activate Office
- Open Word (or any Office app).
- If you’re asked for a product key, enter the key that was delivered to you via email. If not, go to File > Account > Change Product Key and enter it there.
- Click Activate, or let it activate automatically. You need to be online for this.
- To check, go to File > Account. Under Product Information it should say Product Activated.
Having trouble?
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- “Another version of Office is installed”: uninstall it as described in “Before you start”, restart, and run the installer again.
- Still having trouble? Email us at support@digitalloot.co.za with your order number and a screenshot of any error message, and we’ll help you get it working. If we confirm the key is faulty, we’ll replace it, or refund you if we can’t.